Craig Pusser

Mr. Pusser serves as a Supervisor with the leadership team of the CSAA Insurance Group Special Investigation Unit. He has over 39 years of experience in the insurance industry. His responsibilities include Enterprise fraud detection and prevention, designing and implementing anti-fraud computer based and in person company training, regulatory compliance and industry relations. He is a Past President and former board member of the AFA Anti-Fraud Alliance. Mr. Pusser served on the California Department of Insurance (CDI) advisory task force on insurance fraud, and currently serves on their Insurance Fraud Advisory Board. (IFAB) As a member of IFAB he took point on the development and implementation of an extensive SIU Cross Training Course for the CDI and SIU Industry. He is a former faculty member of NICB’s SI training academy. Mr. Pusser has authored state anti-fraud plans, created SIU operational manuals and written on the subject of insurance fraud for NICB and the IASIU. He is a frequent presenter at national anti-fraud conferences and seminars.


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