This dynamic session shares how science can elevate all aspects of your antifraud program. Learn to leverage the psychology of persuasion and enhance your ability to inspire thought in others, energize them into action, and motivate their valued contributions. Explore personality theory to identify your own dominant personality traits and those of your team to improve communication and build more effective relationships. Experience the science of influence to inspire people at every level of your organization and all parties involved in claims; to engage their unique perspectives and ignite their desire to actively contribute toward optimal SIU program outcomes.
